Here you'll find all the information about Wildcountry's Re-sling Service.
When to replace the extendable sling?
Whilst the maximum lifespan of metal products has no defined time limit (continued use is subject to satisfactory user inspection), the textile sling has a maximum lifespan of 10 years from date of manufacture. Establish age of the sewn sling using the sling’s serial number.
The extendable sling also needs replacement if it doesn’t pass inspection. Here’s how to inspect it:
- Are all bar tacks present?
- Are there loose/open stitching threads?
- Any cuts or abrasion?
If your Friends are in good condition, but the sling is damaged, send the Friend back to us for Re-slinging.
Which Friends we can re-sling
The sling can only be replaced if the camming device passes inspection.
Before you send them in, we recommend that you inspect your Friend according to the user instructions and inspection criteria that were supplied when you purchased it. These are also available on our website.
Please note that we can only re-sling Wild Country products. Furthermore, this is a re-slinging service only and not a re-triggering service. So if your triggers need replacing, see our Trigger Repair Kits.
Pricing & Shipping
Please send in your slings for re-slinging well before your next climbing trip.
While we aim to complete your re-slinging as quickly as possible, during busy times, this service may take up to 4 weeks from when we receive your units.
Friend re-slinging service costs 16€ per sling, plus a reverse shipment of 14€ (for orders with a maximum of 10 units. For more units, we will calculate the shipping and inform you).
At the moment, the service covers exclusively the geographic areas that are part of the Customs Territory of the European Union. We are working to enlarging the service throughout Europe shortly.
Ready to have your best Friends’ slings replaced?
Just fill out the form!
For any questions please contact us at re-sling@wildcountry.com